Blog

By Kory Hoang, Technical Leader at Groove Technology Hi, I’m Kory Hoang, and I’ve had the privilege of working as a Technical Leader at Groove Technology for several large-scale e-commerce projects. Over the years, I’ve worked and learned a lot about what makes these projects succeed—and just as importantly, what can make them fail. One […]

By Mari – Test Engineer at Groove Technology When most people think of software testing, they imagine finding bugs, checking UI alignment, or ensuring things don’t crash. But in my experience, there are moments where QC plays a much more strategic role—especially when it comes to system upgrades that affect the user experience and business […]

Automation drives efficiency, and n8n stands tall among tools that make it accessible. At the heart of its power lies the n8n switch node—a feature that brings intelligence and flexibility to your workflows. Whether you’re sorting data, managing decisions, or streamlining complex tasks, the n8n switch transforms how you automate. In this guide, we’ll explore […]

Are you looking to develop custom software for your business? If so, you might be wondering whether to hire a software development outsourcing company or opt for a custom software development company. Both options have their merits, but making the right choice can significantly impact the success of your project. In this article, we will […]

In today’s fast-paced digital landscape, businesses are constantly seeking ways to stay competitive and drive innovation. One effective strategy that has gained considerable momentum is software outsourcing. With a rapidly growing demand for custom software development, outsourcing has proven to be a game-changer for companies looking to expand their technical capabilities, reduce costs, and accelerate […]

Offshore outsourcing has emerged as a game-changer for businesses around the world, offering immense opportunities for growth and cost optimization. In today’s interconnected global economy, companies are increasingly turning to offshore outsourcing services to gain a competitive edge. By partnering with a reputable offshore outsourcing company or offshore outsourcing companies, businesses can tap into a […]

Customer A customer service-driven enterprise looking to enhance user interactions through AI-powered voice automation. Challenge High Call Volume & Wait Times: The client’s support team struggled to handle large volumes of customer inquiries efficiently. Inconsistent Customer Service: Manual responses led to inconsistencies in customer interactions and resolution quality. Limited 24/7 Availability: The client lacked round-the-clock […]

Customer A growing B2B company looking to enhance its sales and marketing efforts with AI-driven prospecting solutions.  Challenge Time-Consuming Prospecting: The client’s sales team was spending excessive time manually identifying and researching potential clients. Low Conversion Rates: Inefficient targeting led to low response rates and high lead drop-off. Lack of Data-Driven Insights: The marketing team […]

Customer A large-scale manufacturing company looking to optimize inventory control and enhance data-driven decision-making.  Challenge Inventory Inaccuracies: Manual tracking led to stock discrepancies, overstocking, and production delays. Inefficient Supply Chain Forecasting: Lack of predictive insights resulted in material shortages and excess storage costs. Limited Real-Time Data Utilization: Factory operations relied on outdated reporting methods, slowing […]

What is sprint planning in Agile? Sprint planning in Agile is a collaborative meeting where development teams define and align on work scope for upcoming sprint cycles. While the concept seems straightforward, many teams struggle with both understanding and implementation challenges. Common difficulties include accurately estimating workload, maintaining team alignment, and ensuring selected tasks truly […]

Kanban in Agile software development is a visual workflow management method that helps teams visualize their work, limit work in progress, and continuously improve their processes. However, many businesses struggle with implementing Kanban effectively, facing challenges such as resistance to change from team members, difficulty in setting appropriate work-in-progress limits, and maintaining consistent workflow across […]

When implementing a software development project, choosing the right project management methodology presents a significant challenge for project managers. Many struggle for the difference between Kanban and Agile and how to apply these two popular approaches. They often question which methodology would better suit their project scope, work characteristics, and team structure. This article addresses […]

By Mon Luong, Test Lead at Groove Technology System migrations are always a challenge, and anyone who’s been involved in them knows that the risks are high. It’s like moving into a new house: the space might look bigger and better, but without a thorough inspection of the plumbing, wiring, and foundations, things can fall […]

Software testing is a critical process that ensures software applications perform as expected, meet quality standards, and deliver safe user experiences. For businesses and developers, understanding software testing is essential as it identifies bugs early, minimizes security risks, and optimizes performance, ultimately saving time and resources in the long run. However, navigating software testing can […]

Outsourcing software testing refers to the practice of delegating testing tasks to external teams or vendors to enhance quality and efficiency without the need to hire dedicated in-house staff. For businesses considering this approach, challenges often arise—such as assessing cost-effectiveness, balancing control, and ensuring quality across remote teams. This article addresses these concerns directly by […]

Customer A fast-growing e-commerce retailer looking to enhance customer experience and sales through AI-driven insights. Challenge Low Conversion Rates: Inefficient product recommendations led to poor customer engagement and lower sales. Inventory Management Issues: Demand forecasting inaccuracies resulted in overstocking and stockouts. Customer Service Bottlenecks: Manual support processes delayed response times and impacted customer satisfaction. Industry […]

Healthcare software outsourcing is the process of hiring outside organizations to manage the development, maintenance, and upgrade of software systems in the healthcare sector. These solutions can range from electronic health records (EHR) systems to telemedicine platforms, each with its own unique characteristics. This page guides healthcare organizations through the process of selecting the right […]

E-learning software development outsourcing refers to the practice of contracting external specialists or firms to design, develop, and implement digital learning solutions. This strategic approach has become increasingly vital in the rapidly expanding e-learning market, projected to reach $457.8 billion by 2026 with a CAGR of 10.3% from 2021 to 2026. Selecting the ideal outsourcing […]